Customer Reviews for October 2009 - Liberty Pontiac GMC Truck, Charlotte NC

It's our customers who make us special here at Liberty Pontiac GMC Truck. Thanks to all those who filled out the Pontiac/GMC manufacturer survey during the October purchase cycle. We LOVE to know what you think, and remember a referral is our BEST compliment! Questions or Comments? Contact Jackie at 1-866-676-5559 or email us!

"Excellent, Professional dealership." - M. Gullickson
"Keep on doing the good job they are doing and they will have my business for a long time. Thanks." - T. Tillman
"The Service advisor Rob Cosentino is a plus for this dealership. He takes care of the problems at hand and I am very happy with him. He knows when you arrive." - C. Erving
"Always courteous and efficient." - T. Devries
"Plan to buy next vehicle from Liberty Pontiac." - K. Newsome
"Did a very good job. Completely Satisfied." - H. Shoemaker

Customer Reviews for Liberty Pontiac GMC Truck

It's our customers who make us special here at Liberty Pontiac GMC Truck. Thanks to all those who filled out the Pontiac/GMC manufacturer survey during the September purchase cycle. We LOVE to know what you think, and remember a referral is our BEST compliment! Questions or Comments? Contact Jacquelyn Sniffen at 866-676-5559 or email us!

Brad McCorkle is and always has been a professional in every aspect of our purchase. We have purchased all our vehicles from Brad for the past 15 years and will continue to do so. Thank you to Scott, Brad, and all the employees at Liberty Pontiac for their superb customer service. - A. Lilley

GREAT TEAM! - M. Herring

Great job. - R. Protasewich

Good service with friendly service people. - J. Burke

Customer Reviews for Liberty Pontiac GMC Truck

It's our customers who make us special here at Liberty Pontiac GMC Truck. Thanks to all those who filled out the Pontiac/GMC manufacturer survey during the July-August purchase cycle. We LOVE to know what you think, and remember a referral is our BEST compliment! Questions or Comments? Contact Jacquelyn Sniffen at 866-676-5559 or email us!

Rob Ortloff was great. He always gets me in and out quick. If I didn't have my Pontiac, I would still come to Rob. -Megan S.

We have been a customer for many years and always get great service at this dealership. Everyone in both sales and service does an outstanding job. We could not be more satisfied. - Margaret M.

I have dealt with Liberty for a long time. I have now purchased two vehicles from them and have sent them probably a dozen referrals that ended up as purchasers. Scott McCorkle and his brother Brad are two of the most valuable people GM has on their entire team today. With the demise of Pontiac I can only hope that GM will reward these guys for their hard work and energy with a new product line to sell to complement the GMC trucks and SUV's they will continue to sell. - Devrin A.

Rob Mullis was very customer-oriented and responsive, and made the process very easy, even personally picking me up at the airport. - Douglas D.

Scott and his staff are very professional, friendly, knowledgeable in their craft and GM should be, I'm sure proud to have this entire dealership in the GM Family. This is my second vehicle purchase at Liberty and I'm sure not my last. I travel from Chicago to purchase from Liberty. They are the best I know. If this dealership were also located in Chicago, everyone here would be driving GM vehicles. I love them and my vehicle dearly. Thank God for Scott and the entire Liberty GM family. - Eva J.

Robert (Ortloff) in service as always did an awesome job. He is THE STANDARD all others should be trained by!!! Thank you - Matthew B.

Wish there were more selections of the car that I purchased, but overall I am satisfied. - Margaret S.

I am completely happy with my Acadia and the service Liberty GMC provides. I will most likely lease/purchase here again. - Howard J.

We always receive great customer service from George! - Michael J.

They are doing a good job. - Joseph V.

Great dealership! - William J.

The service manager Rocky Camilo is a great manager and always very pleasant to be around! - Malinda J.

I appreciate how genuine and friendly the folks are at Liberty. Only change I would make is for them to have free coffee for customers. - Douglas P.

Ben Pruett is very professional - we enjoyed working with him! - Olive H.

Could not have been any better. It's the best dealership I have ever used! Wayne G.

This deal started toward the end of business hours and was completed approximately 1 hour after closing. Appreciate everybody staying to make this happen. - Melody H.

Very Helpful. Went out of their way to accomodate us. - Brian B.

My service advisor was very helpful. - Nicolino I.

Completely satisfied, I had some special issues that the dealership and especially Rob Mullis handled to my total satisfaction. - James C.

This is the second car I have purcahsed from Liberty but I have all my cars serviced here, even my Corvette Z06. Because of their service department I come back and the sales people always are great to deal with. I hate that their won't be a Pontiac division anymore after next year, but they will still get my service. - Alonzo H.

The service department did a good job of figuring out and correcting a difficult problem. - Thomas D.

Service was EXCEPTIONAL. - William F.

Customer Reviews for Liberty Pontiac GMC Truck - It's Our Customers That Make Us Special

Thanks to all those who filled out the Pontiac/GMC manufacturer survey during the January-June purchase cycle. It's our customers that make us great by letting us know how we are doing!!! Questions or Comments? Contact Kristi Maher at 866-676-5559 or email us!

• Good People! - J. Purser
• Great experience...special thanks to Greg Mongelli! - J. Famolari
• One of the best by far. - W. Forbis
• Great Service - R. Calcutta
• George Fisher is an excellent service consultant! - A. Carlough
• Everyone at Liberty was very helpful and it is a true pleasure doing business with them. - B. Lilley
• The vehicle I purchased was not in their stock. After listening to my self as a customer, this dealership did not hesitate to find the exact vehicle I wanted at another dealership. I was also dealing with other GMC dealerships. These other dealerships did not offer to go find the vehicle at any other dealership. Liberty continued to work with me in getting the vehicle and the best possible price they could offer with what I was willing to pay. The Sales and Finance personnel were the BEST! Very Professional! Although, I have just taken delivery of the vehicle, I feel I could call any of the personnel with any questions, etc...and anyone at Liberty would be more than happy to assist. I am a repeat customer in dealing with Liberty (I purchased a 2004 Yukon XL in that year). Therefore, based on the courteous treatment and professionalism with how I was treated, I will continue to do business with this dealership. - N. Walker
• Excellent job, as always! - Z. Smith
• Based on my experience with other GM dealers while shopping for a new truck the staff at Liberty went way above expectations to provide me my new vehicle. I would have no qualms about driving the 400 miles for my next vehicle. - M. Metros
• I think that everyone there is wonderful. Service has always been great and I recommend them to anyone I hear of interested in buying a new car. - H. Phillips
• Very satisfied with experience. Would go back for another purchase. - T. Rathke
• Always polite and courteous. Friendly atmosphere. Great to deal with. - G. Johnson
• They are a wonderful group of people and a pleasure to work with. - A. Towe
• This dealership has been great. The service department has always been very helpful. I would definitely buy here again and recommend them! - H. Soli
• EXCELLENT customer service!!! - J. Duchene
• Thanks for a great purchase! - A. Miller
• My experience is always wonderful. - V. Moorehead
• Great People! - T. Samuels
• All the people that I've been in contact with are very courteous. - P. Linker
• This is the 2nd car I have purchased from Liberty and when I am ready for number 3, I will be going there. - M. Morgan
• I have been to many other dealers in the area and out of state and was so happy and excited about this dealership. I will definitely spread the word. Everyone made you feel so special, you were not just a number. I am so glad we went there. Thank you Liberty for everything. Very truly yours, K. Wieczorek
• The staff at Liberty provided the best experience I have had purchasing a new car. - M. Sargent
• The Service Consultant is the best I have ever dealed with. For my opinion, he should be the Service Manager. Please don't get me wrong, the service manager you guys have there is also excellent, I am just sayin that this guy should be one. - J. Salas
• When ready to buy another auto, I will contact this dealership. - K. Newsome
• I was pleased with the manner in which I was received by the young lady that took my call when calling for an appointment. She was also polite, pleasant, and yet business like when I paid my bill, etc. - E. Sandell
• Bill, Brad, Scott, Greg and another Greg, and Tony were on the ball, Good Boys. Kristi Maher (Customer Relations) was very helpful. Thanks All- Charlie
• Very nice techs.- T. Keene
• Being in the service industry, I am keenly aware of the importance of excellent service. The people at Liberty GMC went over and beyond my expectations. I am so pleased with the vehicle, and particularly, with the entire experience. Having moved from owning a BMW and being a faithful BMW owner, I was delighted that the experience exceeded my experiences with BMW. Thanks to all, especially Greg Mongelli, Sales Manager for making this a great purchase. I am recommending them highly to my friends and fellow workers. - C. Coesens
• The staff was very friendly, and Marsha who was very helpful and pleasant to deal with during the financing process.- A. Dolezal
• I have been very pleased with the service at this dealership, & the sales team is friendly and courteous to me when I visit. - M. Starcher
• If I did not have confidence in this dealership, I would not drive 20 miles each way in order to get business. - L. Small
• I have dealt with many service depts. and service people but George is absolutely no question the best in the world. I will buy from any dealership he works at. - J. Saunders
• Rob is the BEST salesman (vehicle or otherwise) that we have ever encountered! His knowledge and professionalism are unsurpassed! - J. Ashfield
• Absolutely the best service department in Charlotte. George Fisher is a real asset to Liberty Pontiac GMC. - L. Francis
• Rob C (in service) is terrific to work with. - L. Williams
• George Fisher is wonderful. He kept me updated on all that was going on with my Acadia. He is always very gracious and polite. He understands that I work an alternate schedule than most & is always very accomodating when I call. - A. Mills
• Mr. George Fisher did an excellent job of making sure that everything was handled in a professional manner. - P. Senical
• I would like to especially tell you how very courtous and enthusiastic Steve Lee was to me during my time as I decided on my Pontiac Vibe. - M. Nelson
• Mr. Rob Cosentino was very helpful and knowledgeable. - J. Baker
• It was a great buying experience! The staff was very helpful throughout the entire process. - M. Turner
• Very friendly and helpful in every way possible. - J. Ryman
• "GREAT DEALERSHIP" Everyone knows your name. - F. Barlow
• Excellent customer service.- M. Gullickson
• I Just wanted to take the opportunity to tell you about the excellent service I recieved from you Service Department. In particular was my interaction with Robert and the Service Manager(sorry didnt catch his name he was pretty busy) but never the less, Robert handled me with the best customer service I've recieved in years. He was prompt, professional and on top of his game. I spent 22 years in the Navy and have delt with many and consider myself an expert with customer service. Robert is head and shoulders above the masses. As you know, good employees are hard to find and I hope he will be recongized as such. Thank you once again for a job WELL DONE. Sincerely, P.G Schimmel

Customer Reviews for Liberty Pontiac GMC Truck - It's Our Customers That Make Us Special !!

Thanks to all those who filled out the Pontiac/GMC manufacturer survey during the October - December purchase cycle. It's our customers that make us great by letting us know how we are doing!!! Questions or Comments? Contact Kristi Maher at 866-676-5559 or email us!

Always very personable yet professional. I am remembered by the sales staff and greeted even when I am just bringing my car in for service. The level of customer service is excellent and makes my trip worthwhile. -Michael S.

Great place to purchase & service cars. Great people who treat you extremely well. - Lisa H.

Great people, great service, great car. What more could I ask for?!!!

George is wonderful!!! He is always very courteous and always keeps me informed of any problems that might arise during my service visit. - Sandra M.

The entire team at Liberty GMC were outstanding from the Sales Mgr, the Owner, and Rocky's service team. This level of service, knowledge and vehicle quality is how US auto makers can successfully compete against Lexus, Infinity, Toyota, Honda, and BMW. Very pleased buyer. - Gregg C.

You are wonderful! - Autumn S.

Rob in the service department very helpful as well as Rocky. - Kelly S.

EXCELLENT SERVICE. - Minnie H.

Parts not available were a recall item...Not Liberty's fault... - Suzette G.

Everyone at the dealership was very friendly and helpful. We have already taken my wife's car to the dealership for service. - William P.

George always provides great service. - Stephen B.

Scott, Brad and Greg are great to work with! This is my 5th vehicle purchase from this dealership...don't see any need to go anywhere else. - Roy L.

Great place to do business! - Jeffrey R.

Great service, fast. They knew what and how to fix my issue. Really focused on the customer. - Gary L.

Take a Look at Liberty Pontiac GMC Truck Customer Reviews ! See that It's Our Customers Who Make Us Special - August to October 2008

Here at Liberty, our customers are our most important asset. We value your opinions and want to know what you think. Thanks to all those who completed the comment section of either the print or online GM Manufacturer's Surveys. You can also email us any time with GLOWS or GROWS! We appreciate the feedback!

• Robert did a great job! Very personable and friendly! - N. Feldman
• The service team does a fine job. George is awesome! I was concerned that I had to come in 3 times for the same part. 1st time it was ordered, 2nd time there was an error, 3rd time to replace the part. Overall, I will return and recommend to others. - M. Shirley
• Great People! - J. Ball
• As I viewed, test drove and purchased this vehicle all within a few hours and I have been a customer of the service dept at Liberty for three years, it was unnecessary for the dealership to offer a tour of the facilities. -C. Worthstorne
• Everyone at Liberty GMC did a great job! - R. Calcutta
• I was able to deal directly with Scott in finding and purchasing this truck. I was also helped by Greg in sales with explaining all the details and gadgets on the truck. I've been completely satisfied with all the people that I've dealt with in buying this new truck. - D. Bard
• Our salesperson really took the time to listen to what we wanted in a vehicle. - A. Cosentino
• I have been going to this dealership for almost 10 years, that alone should say something. I am probably not the most patient of customers, however, the folks at Liberty Pontiac have never treated me with anything less than kind, courteous service. -B. Protz
• Rob Mullis is wonderful and continues to be wonderful - thank you. -S. Schmidt
• I am very happy with Liberty and the service I have received from them now and in the past. B. Lawrence
• Rockie's team is and continues to be exceptional! G. Calestini
• George Fisher did a great job! He was very friendly and was able to get me a rental car quickly and had my car done early. George is the only person I will think of for car repair needs. - M. Bernhardt
• Rob was great and we did have a great experience! - W. Griffin
• This dealer is a "class" organization. They cleaned my vehicle in addition to the great service. H. Rivers
• Great dealership and service department. -K. Aiken