Here at Liberty, our customers are what sets us apart from the rest. It is truly a pleasure to serve you every day. We work very hard to ensure that every customer is Completely Satisfied...and we want to know if you're not. For any visit that was less than you expected, please contact Kristi Maher, our Customer Care Specialist at 704.708.8000 . We will do everything within our power to make things right.
We had several comments returned on our December Surveys. Thanks to those who took the time to let us know how we're doing!
"Good People!" - Antonio V.
"Due to the patience and thorough ability of our salesman Rob Mullis, we are extremely satisfied and grateful." - Johnny Y.
"My salesman, Erick Cover was very informative and very personable. He really did make the sale for the car!!!! The experience was great with the entire process. Thank you !" - Angela S.
"Service department is phenomenal" - Wendy N.
"Our sales professional Greg Mongelli who is the sales manager at Liberty GMC, worked diligently for about a month searching other dealerships for the Yukon with the features we were looking for. Most importantly the second row bench seat." - Thomas L.
"I have been very pleased with the service I have received at Liberty. They have one particular man who's name is Dan and he is truely the nicest person I have ever met thfough car repairs. He has taken great care of my cars for almost 5 yrs now and I have to tell you that I absolutely only come to Liberty because of his kindness. He has always treated me as if my needs were his #1 priority and for that I will continue to use his service at Liberty. He has excellent customer service and I hope that someone recognizes him for his outstanding efforts. Happy Holidays." - Ronda E.
"I felt that I got a very good deal. The sales staff was real friendly. I was allowed to view my new vehicle without being pushed to buy. The Salesman and Sales Manager didn't play the back and forth waiting game. I told them where I wanted to be on a price and they listened. This was refreshing." - Kenneth F.
"A friendly and generally well run dealership. Jason Angle is very good on the Internet connections. I was impressed with the cleanliness and modern facility." - James R.
"I like the people." - Jackie P.
"The sales staff was courteous & helpful, finding the truck I was seeking. They were pleasant thru the sales & delivery process."- Groff M.
"The staff is friendly and knowledgeable. It was a great shopping experience and I look forward to shopping with them again." - Benjamin B.
"Excellent staff & service. I would definitely return to purchase another vehicle." - Manuel M.
"The Service Manager, Rockie, and his team are exceptional. The GMC Regional Mgr has been involved with a serious paint problem with this car and overall everyone has been great to work with. Paint issue is not fully resolved, but should be in the near term, as we collectively evaluate the work completed in the last service of polishing the car to remove excessive scratches caused by a treatment to remover overspray (80% of the car impacted) that was on the car at the time of delivery when purchased brand new from another dealership. I only wish I had purchased my Denali from this dealership." Greg C.
"It is a fabulous team. A special thanks to Dan for his personal attention to my needs. Best customer service I have seen in the business." - Natan F.
"This is my 2nd time dealing with Liberty and have been completely satisfied with the sales and finance dept. These are the best people I have ever dealt with. Thank you very much." - Darren S.
